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Privacy policy

Privacy Policy

At Perks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT

Personal Information

When you make a purchase or attempt to make a purchase, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment-related details (processed securely through third-party gateways)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and interaction data

This information is used solely to improve website functionality, security, and overall customer experience.

Marketing Communication (Optional)

With your explicit consent, we may send you communications regarding:

  • New product launches

  • Exclusive offers and promotions

  • Brand and store updates

You may opt out at any time.

SECTION 2 – CONSENT

How We Obtain Your Consent

When you provide personal information to:

  • Complete a transaction

  • Verify payment

  • Place an order

  • Arrange delivery

  • Request a size exchange

You consent to our collection and use of that information strictly for the stated purpose.

For secondary purposes, such as marketing communications, your explicit consent will be obtained separately.

Withdrawal of Consent

You may withdraw your consent at any time by contacting us at:

📧 perkshelpdesk@outlook.com

Please note that withdrawing consent may limit our ability to provide certain services, including order processing and customer support.

SECTION 3 – USE OF INFORMATION

We use your information to:

  • Process and fulfill orders

  • Communicate order and shipping updates

  • Provide customer support

  • Improve website functionality and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory obligations

Perks does not sell, rent, or trade your personal information to third parties.

SECTION 4 – DISCLOSURE OF INFORMATION

We may disclose your personal information only:

  • When required by law or legal process

  • To comply with lawful government or law enforcement requests

  • If you violate our Terms of Service

  • To protect the rights, safety, and property of Perks, our customers, or others

SECTION 5 – PAYMENTS & TRANSACTION SECURITY

All payments are processed through secure third-party payment gateways.

  • Payment data is encrypted in accordance with PCI-DSS standards

  • Perks does not store or retain card or payment credentials

  • Payment information is used solely for transaction completion

Payment gateways comply with standards established by the PCI Security Standards Council, including Visa, Mastercard, American Express, and Discover.

SECTION 6 – THIRD-PARTY SERVICES

Third-party service providers such as payment processors, logistics partners, and analytics platforms receive only the information necessary to perform their services.

These providers maintain their own independent privacy policies. We encourage customers to review them separately.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies. Perks is not responsible for the privacy practices of external websites.

SECTION 7 – DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.

SECTION 8 – COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Maintain user sessions

  • Improve website functionality

  • Analyze traffic and usage trends

You may disable cookies through your browser settings, although some website features may not function properly.

SECTION 9 – AGE RESTRICTION

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or

  • You have obtained parental or guardian consent for any minor dependent using this website

Perks does not knowingly collect personal information from minors without consent.

SECTION 10 – DATA RETENTION

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, regulatory, and accounting requirements

  • Resolve disputes and enforce agreements

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

Perks reserves the right to modify or update this Privacy Policy at any time without prior notice.

  • Changes become effective immediately upon posting on the website

  • Material changes will be reflected clearly within this section

In the event of acquisition, merger, or business transition, customer information may be transferred to the new entity to ensure continuity of service.

SECTION 12 – CONTACT INFORMATION

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

📧 perkshelpdesk@outlook.com

Final Note

At Perks, we are committed to maintaining transparency, security, and trust while delivering an exceptional luxury experience to our customers.